Refund Policy

At Jar of Us, every order is carefully packaged with love and attention to ensure it arrives safely and beautifully.

Because each jar is made to order and personalized with care, we do not accept returns or offer refunds for change of mind, incorrect addresses, or buyer’s remorse.

However, if your item arrives damaged or defective, we’ll happily make it right.
To qualify for a replacement, please contact us within 10 days of delivery with your order number and a clear photo of the damaged product. Our team will review your request and send a replacement as quickly as possible.

We deeply appreciate your understanding and support for our small business 💌